Privacy Policy
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Please feel free to print and retain a copy of this Privacy Policy. However, kindly note that we reserve the right to modify any of our policies and practices at any time. If you do not agree to be bound by this Privacy Policy, we advise against visiting, accessing, or using the Chitrmela Services.
Personal Information We Collect
We collect personal information based on various legal grounds under the General Data Protection Regulation (GDPR), including legitimate interests (to provide website content and services), consent, and contract performance. The types of personal information we collect include:
- Account Profile
- Device Information
- Location Information
- Server Log Information
- Correspondence
- Payment Gateways
Cookies
We utilize cookies, which are small pieces of information automatically stored on your device's web browser and can be retrieved by us. This information includes unique visitor identifiers and usage preferences. Cookies help us recognize you as a user and gather information about your use of the Chitrmela Services to customize our offerings accordingly. By using the Chitrmela Services, you acknowledge and consent to the collection and potential transmission of this data to our third-party service providers, such as analytics providers. Please note that blocking or deleting cookies may limit your access to certain features of the Chitrmela Services.
How We Use Personal Information
We take measures to ensure that only employees requiring access to your personal information to fulfill their job duties can access it. We may use the personal information we collect to improve customer experience and provide tailored services.
How We Share Personal Information
When disclosing personal information to third parties, we ensure compliance with this Privacy Policy and require third parties to implement appropriate technical and organizational measures to safeguard your personal information.
Information Security
Despite the outlined measures, no method of information transmission or storage is 100% secure or error-free. Therefore, we cannot guarantee absolute security. If you suspect that your interaction with us is compromised, please contact us immediately using the information provided in the "Contact Us" section below.
Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as permitted or required by law.
Rights Regarding Your Personal Information
Under the GDPR or other applicable data protection laws, you have the following rights:
- Access
- Correction
- Erasure
- Restriction
- Transfer
- Objection
- Automated decisions
- Withdrawal of consent
You also have the right to lodge a complaint with a data protection supervisory authority.
Data Transfer
Your personal information may be transferred to countries outside your country of residence, subject to the laws of the country where it is held. However, our practices regarding your personal information will always be governed by this Privacy Policy.
Third Party Websites and Services
This Privacy Policy applies solely to the Chitrmela Services and does not extend to third-party websites or services. We do not assume responsibility for the privacy practices of third parties, so we recommend reviewing their privacy policies before using their websites or services.
Children's Privacy
Our content complies with country-specific regulations regarding children's privacy.
Contact Us
For any inquiries or comments regarding this Privacy Policy, to request access or correction, to exercise your rights, to file a complaint, or to obtain information about our practices with respect to service providers outside Canada, please contact our Privacy Officer at
support@chitrmela.comThis Privacy Policy was last updated on [28th march 24].
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